Hong Kong Delivery Service ( Single invoice calculation) :
- The consignee must be 18 years old or above ;
- Free shipping (Hong Kong) for purchases over HKD$1000 (Not include Cognac / Brandy) (HKD$90 shipping fee will be charged for orders under HKD$1000);
- Free shipping (Macau) for purchases over HKD$2000 (whiskey / Gin / Sake sake)
- Free shipping for purchases over 6 bottles (red and white wine/champagne/sparkling wine/plum wine/cognac/brandy);
- We will ship by "SF Express", so cash on delivery is not possible;
- For orders below HKD$ 1,000 (Cognac / Brandy not over 6 bottles), the company will charge HKD$ 90 as a delivery fee; Or visit our company shop to pick it up, address: Room C, 3rd Floor, Wing Cheong Industrial Building, 109 How Ming Street, Kwun Tong
- - Door-to-door delivery service is available in all 18 districts in Hong Kong, including restaurants and hotels. If the building does not have an elevator or a tenement building, the driver will hand over the goods with the customer on the ground floor of the building.
(Lantau Island, Chek Lap Kok, Lamma Island and Cheung Chau, Cheung Chau and other outlying islands, please call to inquire about shipping costs)
*General orders take about two to three working days to process (order cutoff is 2:00pm from Monday to Saturday, excluding public holidays);
**General delivery time is determined by "SF Express Company". Subject to SF waybill terms and conditions.
* When the No. 8 gale warning or the black rainstorm warning is in effect, the company will contact the customer to change the delivery date.
** If you need an urgent order during store business hours, we will generally arrange Lala move delivery.
(Regardless of the purchase amount, shipping charges will be cash on delivery) * Please Note *
If you have any questions, please call or WhatsApp: 5647 9953
Macau Delivery Service ( Single invoice calculation) :
- The consignee must be 18 years old or above ;
- For purchases over HKG$2,000 (Wine only), you can enjoy free shipping in Macau (a shipping fee of HK$150 will be charged for purchases below $2,000);
- Only applicable to shops on ground floor or an elevator is required to go upstairs. If you need to use stairs during delivery, an additional MOP$10 will be charged per item per floor;
- An additional MOP$80 per ticket will be charged for delivery to hotels and sites in Macau;
- Hotel or department store If the delivery process takes 1 hour or more, an additional fee of MOP$150 will be charged;
- Delivery to Coloane area of Macau requires an additional charge of MOP$20;
- If the delivery cannot be successful at one time due to customer reasons, an additional amount will be charged for the next day's delivery; an additional charge of MOP$150 is required for 1-8 boxes, and the fee for more than 8 items is negotiable.
In case of any dispute, Opak Cellar Limited reserves the right of final decision and reserves the right to change the above terms and conditions without prior notice.
The terms listed in the terms and conditions page, the Chinese version shall prevail, thank you.
