[Anti-Fraud Statement] Regarding the Fake "Opak Cellar" Facebook Page
I. Incident Overview
Our company recently discovered a fake Facebook page impersonating "Opak Cellar," which unauthorizedly uses our company's trademarks, store photos, and product images, and runs content via Meta ads. This page requests customers to contact them privately, and the phone number provided has been flagged as "High Risk of Scam" by the Hong Kong Police Force's "Scameter". To protect consumer rights, we hereby publish the verified public information, verification methods, and actions taken.
II. Comparison Between the Fake Page and Official Channels
Fake Page Link: https://www.facebook.com/profile.php?id=100067633537153
| Item | Fake Page | Opak Cellar Official Channels |
|---|---|---|
| Facebook Page | Page ID: 100067633537153 Ad Library ID: 524794697867952 | facebook.com/opakcellar |
| Official Website | None | www.opakcellar.com |
| Contact Number | +852 4736 3086 (Scameter flag: High Risk of Scam) | (852) 5647 9953 / (852) 5910 0010 |
| Payment Method | Requests private contact and bank transfer to a personal account | Only through official website or physical store's formal payment channels |
III. Public Records for Self-Verification
1. Page Transparency: By accessing the fake page and clicking on "Page Transparency", it can be seen that the page was created on October 29, 2017. Historical names and early content indicate that this page is unrelated to Opak Cellar, and the admin location data is not displayed.
2. Hong Kong Police Force "Scameter": Our company verified the phone number +852 4736 3086 shown on the fake page on October 26, 2026, at 16:24 HKT. The results show that this number is flagged as "High Risk of Scam" in the Scameter database, and the database indicates that this number is associated with scam reports.
3. Meta Ad Library: The fake page (Page ID: 524794697867952) is currently shown in the Meta Ad Library as running the following scam ads:
- Ad Library ID: 2546113049231425 (Dom Pérignon 2015 Buy Two Get One Free Offer)
- Ad Library ID: 1628787735292452 (Yamazaki 2021 Mizunara Oak Limited Edition at Extremely Low Price)
- Ad Library ID: 1678016613665678 (Martell X.O Limited-Time Surprise Price Drop)
4. Tagged Photos Record (for public record archiving only): The "Tagged Photos" section of the fake page shows that it was tagged by a personal account named Junior RG. The tag content simultaneously includes the following names: Manunure High School, Falcon High School, LDS Ltd, LD Sound OU, LD ironing service. The public profile of the tagging account shows locations in Meru, Kenya and Kwekwe, Zimbabwe, with the education section listing Falcon High School.
Note: The above is merely a factual archive of public platform records and does not constitute a conclusion regarding the origin, background of the account, or the behavior of any third party.
IV. Actions Taken by Our Company
- Submitted Appeal to Meta: We have submitted proof of trademark rights, Page ID/Profile ID comparisons, Ad Library IDs, and relevant screenshots through Meta's intellectual property and brand protection mechanisms, requesting the removal of the fake page and related ads.
- Preserved Digital Evidence: Screenshots and archives have been made of the fake page, Page Transparency, Scameter query results, Meta Ad Library records, and relevant communications.
- Reserved Legal Rights: Should it be confirmed that any customer has suffered losses as a result, our company reserves the right to report to the Cyber Security and Technology Crime Bureau (CSTCB) of the Hong Kong Police Force and to pursue legal action.
V. Customer Anti-Fraud Tips
- Transact Only Through Official Channels: Our company only processes orders through www.opakcellar.com and our official Facebook page.
- Never Accept Private Payments: Our staff will never request customers to transfer funds to unverified personal accounts, nor will they ask for credit card CVV codes or One-Time Passwords (OTP).
- Verify Before Paying: If you have any doubts about any call, message, or page, please call (852) 5647 9953 or (852) 5910 0010 first, or email contact@opakcellar.com for verification.
- If You Have Already Transferred Funds: Please immediately call the Hong Kong Police Force's "Anti-Scam Helpline 18222" or dial 999 to report the incident, and retain all transfer records and chat screenshots.
- Help Report: If you see this fake page or ad on Facebook or Instagram, please click "..." → "Report Page/Ad" → "Pretending to be someone else or a scam".
Sincerely, Opak Cellar
The information listed in this statement is based on public platform records or our company's actual verification results. The last verification time was October 26, 2026, at 16:24 HKT.
